Electronic banking services and customer satisfaction

This is a short survey conducted by Vanya Angelova in order to find out are banking customers aware of the e-banking options provided by their banks and whether are they satisfied with the e-banking services provided. The survey will not take you more than 5 minutes.

A note on privacy
This survey is anonymous.
The record of your survey responses does not contain any identifying information about you, unless a specific survey question explicitly asked for it. If you used an identifying token to access this survey, please rest assured that this token will not be stored together with your responses. It is managed in a separate database and will only be updated to indicate whether you did (or did not) complete this survey. There is no way of matching identification tokens with survey responses.

  • Design by Method Lab